Seth Godin has a great blog, a prolific ideas machine, he is constantly coming up with gems. This one is called:
Frightened, clueless or uninformed.
CHANGE is very confronting to people. When we are initiating and leading them through change we often encounter pushback. If we can recognise the root of the problem we can address the negativity in a much more constructive way. So depending on how they react, lead your team members in a way that helps overcome the way they are feeling.
'Frightened' will resist any help given and will probably shoot the messenger.
'Clueless' don't know what to do, don't know what questions to ask. Instructions don't help.
'Uninformed' just need information to know what to do next.
So, as Seth says: Comfort the frightened, coach the clueless and teach the uninformed.
Read his full blog: sethgodin.typepad.com
I've got his new book on order - Linchpin - can't wait.
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment